🚚 Shipping Policy

At Gloss Moss, we’re committed to delivering your skincare essentials quickly, safely, and with care — because your beauty routine deserves nothing less. 💖

🕒 Order Processing

All orders are processed within 24–48 hours.
Once your order has been confirmed, you’ll receive a confirmation email with your tracking details so you can follow your parcel every step of the way.

📦 Delivery Time

Enjoy fast, reliable delivery across the UAE.

  • Standard delivery usually takes 2–5 business days.

  • Delivery times may vary slightly depending on your location or product availability.

💌 Shipping Charges

✨ Enjoy Free Delivery on All Orders Across the UAE!
No hidden fees — every order qualifies for free, secure shipping.

🔍 Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email or SMS to monitor your delivery in real time.

🧴 Packaging & Handling

Each product is carefully packaged with precision and care, ensuring it arrives in pristine condition.
We use secure, eco-friendly materials to protect your skincare treasures during transit.

⚠️ Important Notes

  • Delivery times are estimates and may be affected by holidays, weather, or other unforeseen circumstances.

  • Please double-check your shipping address before confirming your order to avoid any delays.

  • Currently, we deliver within the UAE only.

If you have any questions about your order or delivery, our support team is always here to help — because your satisfaction is our priority. 🌸